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Refund Policy

Effective Date: August 25, 2025

Coughs and Colds is a wellness-focused brand operated by Victorious Prestige Wellness and Advocacy Services LLC. We are committed to providing high-quality services, products, and experiences. This Refund Policy outlines our terms for services, appointments, merchandise, and event registrations.

Appointments & Services

All payments for consultations, wellness services, or related offerings are non-refundable once the appointment is scheduled or delivered.

  • If you are unable to attend your scheduled appointment, you may request to reschedule with at least 24 hours' notice

  • No-shows or cancellations made within 24 hours of the appointment may result in the loss of payment or a cancellation fee

  • All services are considered final once rendered

Workshops, Events & Program Registrations

All registrations for classes, events, and community health sessions are considered final sales.

  • If you are unable to attend, you may request to transfer your registration to another eligible individual, subject to our approval

  • No refunds will be issued for missed events due to personal circumstances, illness, or scheduling conflicts

Merchandise

All merchandise purchases are final.

  • We do not accept returns or offer refunds

  • If an item arrives defective or damaged, you may request a replacement of equal value within 7 days of receiving the product

Digital Materials & Resources

All digital downloads, virtual services, or emailed materials are non-refundable once delivered or accessed.

Legal Disclaimer

Coughs and Colds is a for-profit business and does not offer tax-deductible transactions. If you have billing questions or need help resolving a purchase issue, please contact our team directly.

Acknowledgment

By making a purchase, registering for an event, or scheduling a service through www.coughsandcolds.com, you acknowledge and agree to the terms outlined in this Refund Policy.

Contact Us

For questions about this policy or to request a substitution, transfer, or replacement, please reach out:

📧 Email: candc@victoriousprestige.com
📞 Phone: 219-617-4651
📍 Valparaiso, IN 46383

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